Certifiedperformancemanagement

What Topics Are Covered in this Certification Course?

Module 1: Key terminology, acronyms and a basic introduction to the area of performance management.
Module 2: Ensuring that performance metrics align with the organization’s vision, mission, strategy and objectives.
Module 3: Understanding the relationship between performance management and related key activities such as recruitment, compensation and training.
Module 4: Introduction and evaluation of different performance management strategies, techniques, tools and software.
Module 5: Performance management cycle and purpose

Resolution of underperformance starts with clearly defining the level of the underperformance, and this in turn demands that a clear definition for “successful performance” has already been defined, agreed and communicated. This “baseline” performance target needs to have been established and communicated during the previous appraisal or induction meeting.

In order to determine whether an employee is underperforming it is essential to identify clear evidence of where the baseline has not been reached. Examples of specific work, appraisals, 360-degree reviews may all be used. It is only t